Privacy Policy

Introduction

This Privacy Policy explains how SmartMonkey S.L. (“SmartMonkey”, “we”, “us”) collects, uses and protects personal data when you visit our website or contact us. We act as data controller under the EU General Data Protection Regulation (GDPR).

Information we collect

We collect the information you provide when you contact us — such as your name, company, email address and the contents of your message — together with limited technical data (for example IP address and browser type) gathered automatically when you use the site.

How we use information

We use your information to respond to enquiries, provide and improve our services, manage our relationship with you, and meet our legal obligations. We do not sell your personal data.

Legal bases for processing

We process personal data on the basis of your consent, the performance of a contract, our legitimate interests in operating and improving our business, and compliance with legal obligations.

Sharing and disclosure

We share personal data only with service providers who process it on our behalf under appropriate safeguards, or where required by law. All such parties are bound by confidentiality obligations.

International transfers

Where data is transferred outside the European Economic Area, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses.

Data retention

We retain personal data only for as long as necessary for the purposes described in this policy, or as required by applicable law.

Your rights

Under the GDPR you have the right to access, rectify, erase, restrict and object to the processing of your personal data, and the right to data portability. You may also lodge a complaint with the Spanish Data Protection Agency (AEPD).

Security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss or alteration.

Contact

For any privacy request, contact us at [email protected].